DONIARTHA, I Made Leo; INDIANI, Ni Luh Putu; SETINI, Made; PUTRA, Ida Bagus Udaya. Enhancing Customer Satisfaction Through Upselling and Cross-Selling: The Mediating Role of Brand Image in Automotive After-Sales Services. International Journal of Islamic Business and Management Review, [S. l.], v. 6, n. 1, p. 89–103, 2026. DOI: 10.54099/ijibmr.v6i1.1802. Disponível em: https://journal.adpebi.com/index.php/IJBMR/article/view/1802. Acesso em: 17 may. 2026.