Doniartha, I Made Leo, Ni Luh Putu Indiani, Made Setini, and Ida Bagus Udaya Putra. “Enhancing Customer Satisfaction Through Upselling and Cross-Selling: The Mediating Role of Brand Image in Automotive After-Sales Services”. International Journal of Islamic Business and Management Review 6, no. 1 (May 15, 2026): 89–103. Accessed May 17, 2026. https://journal.adpebi.com/index.php/IJBMR/article/view/1802.