Utama, I.N.G.S. et al. 2026. The Role of Service Quality and Bank Reputation in Building Customer Loyalty: The Mediating Effect of Customer Satisfaction. International Journal of Entrepreneurship and Business  Management . 5, 2 (Aug. 2026), 219–236. DOI:https://doi.org/10.54099/ijebm.v5i2.1941.