RINI, P. L.; FIKRI, M. A. .; AL HANIFAH, R. Application of Total Quality Management on Operational Performance. International Journal of Entrepreneurship and Business  Management , [S. l.], v. 3, n. 1, p. 23–33, 2024. DOI: 10.54099/ijebm.v3i1.965. Disponível em: https://journal.adpebi.com/index.php/IJEBM/article/view/965. Acesso em: 7 jul. 2025.