The Influence Of Career Development, Work Environment And Workload On Job Satisfaction And Its Impact On Employee Performance
DOI:
https://doi.org/10.54099/ijmdb.v3i2.989Keywords:
Career Development, , Work Environment, , Workload,, Job Satisfaction, , Employee PerformanceAbstract
Objectives – Company performance is highly dependent on public administration personnel, including individual resources to work in all organizations. Management performance can be improved by ensuring that each level of the organization has adequate business requirements and clear plans to support management objectives.
This research uses a quantitative approach with a type of causal research. This research focuses on PT. SSP contact center employees. as a population of 100 individuals. The saturated sampling method was used to select the research sample, which means the entire population was included. The questionnaire uses a Likert scale which is one of the questionnaire measuring tools. SmartPLS version 3. is software used to analyze data related to various variables.
Innovation/Value - Learning organizations and employee empowerment drive continuous improvement, innovation and adaptability, enabling employees to make informed decisions and contribute to organizational goals. This helps organizations align and maintain competitive advantage by improving careers, environments and jobs.
References
Zanafa Pubishing. Alfabeta. Bandung: Alfabeta.
Andaryansu, P., Zefriyenni, Z., & Lusiana, L. (2022). The Effect of Career Development and Training On Employee Performance With Compensation As An Intervening Variable At PT. Nagari Bank. Eduvest - Journal of Universal Studies, 2(12), 2553–2570. https://doi.org/10.59188/eduvest.v2i12.671
Budirianti, B. L. R., Agusdin, A., & Surati, S. (2020). The Influence of Work Discipline, Motivation, Job Satisfaction and the Work Environment on the Performance of Contract Employees. International Journal of Multicultural and Multireligious Understanding, 7(11), 174. https://doi.org/10.18415/ijmmu.v7i11.2174
Dwi Nurul Aisyah, Prihatin Lumbanraja, & Parapat Gultom. (2023). the Influence of Workload and Adaptation Ability on Employee Performance Through Satisfaction Work At Pt. Bank of Sumut Regional 1 Medan. International Journal of Educational Review, Law And Social Sciences (IJERLAS), 3(4), 1241–1245. https://doi.org/10.54443/ijerlas.v3i4.956
Dwiyanti, N., & Dudija, N. (2019). The Effect of Rewards on Employee Performance with Employee Engagement as an Intervening Variable in Indonesian Pharmaceutical Companies. Journal of International Conference Proceedings, 2(3), 191–199. https://doi.org/10.32535/jicp.v2i3.662
Hasibuan, Malayu SP. (2018). Manajemen Sumber Daya Manusia. Edisi Revisi. Jakarta: PT. Bumi Aksara
Koesomowidjojo, Suci (2017). Panduan praktis menyusun analisis beban kerja
Laura, R., Wahyu, A., & Saptono, A. (2021). The International Journal of Social Sciences World Effect of Workload, Competency, and Career Development on Employee Performance with Organizational Commitment Intervening Variables. The International Journal of Social Sciences World, 3(1), 294–311. https://doi.org/10.5281/zenodo.5091470
Malau, T. S., & Kasmir, K. (2021). Effect of Workload and Work Discipline on Employee Performance of Pt. Xx With Job Satisfaction As Intervening Variable. Dinasti International Journal of Digital Business Management, 2(5), 909–922. https://doi.org/10.31933/dijdbm.v2i5.896
Maurizio Zanardi, & Jprge O.Brusa. (2023). the Effect of Work Environment and Individual Characteristics on Medical Medical Employee Performance At Pt Sari Tani Sumatra. MEDALION JOURNAL: Medical Research, Nursing, Health and Midwife Participation, 4(1), 15–21. https://doi.org/10.59733/medalion.v4i1.68
Pahlawan, A. F. S., & Wahyuni, P. (2022). The effect of workload and work environment on employee turnover intention mediated by job satisfaction. Sebelas Maret Business Review, 7(2), 93. https://doi.org/10.20961/smbr.v7i2.73415
Peres, Y., & Maridjo, H. (2024). The Influence of Work Environment , Workload , Job Burnout , Job Satisfaction and Role Ambiguity on Employee Performance with Job Stress as Mediating Variable. 5(2), 924–936.
Purba, E. J. M., Syaifuddin, S., & Ariesa, Y. (2023). The influence of work discipline, work motivation, and career development on employee performance with organizational culture as an intervening variable at PT. Bank Rakyat Indonesia, Pekanbaru Lancang Kuning branch office. Journal of Economics and Business Letters, 3(4), 7–21. https://doi.org/10.55942/jebl.v3i4.230
Putri, F. H. E., Satriawan, B., Indrawan, M. G., Windayati, D. T., & Fatahurrazak. (2022). The Influence of Self Efficacy, Job Insecurity, and Job Development on Job Satisfaction Through Job Motivation As an Intervening Variable at PT. Beautiful Fashion Swakarya Tanjungpinang City. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration, 2(6), 1045–1064. http://radjapublika.com/index.php/IJEBAS/article/view/477
Sartika, D., & Aqsa, M. (2022). Effect of Career Development, Motivation and Self Efficacy on Employee Performance at PT. PLN Palopo Branch. Jurnal Mantik, 6(1), 286–292. https://iocscience.org/ejournal/index.php/mantik/article/view/2219/1805
Sutrisno, E. (2019). Manajemen sumber daya manusia. Jakarta: Kencana.
Sembiring, L. R., Ronny Edward, Y., & Fitri Rostina, C. (2022). Effect Of Career Development And Work Motivation On Employee Performance With Job Satisfaction As Intervening Variable At PT.Mark Dynamic Medan. International Journal of Science, Technology & Management, 3(5), 1342–1348. https://doi.org/10.46729/ijstm.v3i5.621
Sendi Cendi, & Rhian Indradewa. (2024). The Influence of Leadership Transformation, Work Motivation, and Job Satisfaction on Employee Performance Through Work Discipline. Journal of Entrepreneur and Business, 2(2), 89–101. https://doi.org/10.52643/joeb.v2i2.61
Sinaga, M., Saluy, A. B., Kemalasari, N., & Bari, A. (2022). The impact of compensation and career development on turnover intention with job satisfaction ad intervening variable at PT Wijaya Machinery Perkasa. Dijefa, 3(5), 551–573. https://dinastipub.org/DIJEFA
Sivaram, M., Hudaya, A., & Hapzi, A. (2019). Building a Purchase and Prchase Decision: Analysis of Brand Awareness and Brand Loyalty (Case Study of Private Label Products at Alfamidi Stores In Tangerang City). Dijemss, 1(2), 235–248. https://doi.org/10.31933/DIJEMSS
Suardhita, N., Rafik, A., & Siregar, O. (2020). Analysis of The Effect of Motivation and Job Satisfaction on Employee Performance in PT Gagas Energi Indonesia Jakarta. Journal Of Industrial Engineering & Management, 1(3), 209–217. http://www.jiemar.org
Wau, J., & Purwanto, P. (2021). THE EFFECT OF CAREER DEVELOPMENT, WORK MOTIVATION, AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE. Jurnal Aplikasi Bisnis Dan Manajemen, 7. https://doi.org/10.17358/jabm.7.2.262
Wibowo, T. S., Cakranegara, P. A., Putra, I. G. N. A. D., Saputra, E. K., & Amalia, M. M. (2022). Analysis of the Influence of Workload and Work Environment on Employee Turnover at PT. XYZ. Quantitative Economics and Management Studies, 3(6), 889–898. https://doi.org/10.35877/454ri.qems1173
Yadav, A., & Reetu. (2017). The influence of job satisfaction and organizational commitment on organizational effectiveness of Indian Navy. International Journal of Applied Business and Economic Research, 15(1), 171–182.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 International Journal of Management and Digital Business
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
