Organizational Performance Improvement Strategies Through Organizational Learning and Employee Empowerment: Organizational Commitment as Mediation
DOI:
https://doi.org/10.54099/aijbs.v4i1.959Keywords:
Learning Organization, Employee Empowerment, Organizational Commitment, Organizational PerformanceAbstract
Purpose – Organizational performance is heavily influenced by human resources in government administration, including resource allocation for individual work in all organizations. Organizational performance can be improved by ensuring that each level in the organization meets the job requirements and has a clear plan to support the achievement of organizational goals.
Methodology/approach – This research uses quantitative research and uses structural equation modeling analysis (SEM) with Partial Least Squares (PLS) software. The study has a population of 50 officials who support the planning and performance measurement of the regional government unit of the province of Banten.
Findings – The result is that learning organization has a direct impact on organizational commitment, while learning organization has no impact on organizational performance. Employee empowerment affects organizational commitment and organizational performance. Organizational commitment influences organizational performance. Organizational commitment does not mediate between learning organization and organizational performance, but may mediate between employee empowerment and organizational performance.
Novelty/value – Learning organization and employee empowerment promote sustainable improvement, innovation, and adaptability, and empower employees to make the right decisions and contribute to organizational goals. It fosters commitment, emotional attachment, and productivity, enabling organizations to adapt and maintain competitive advantage.
References
Afram, J., Manresa, A., & Mas-Machuca, M. (2022). The impact of employee empowerment on organisational performance: The mediating role of employee engagement and organisational citizenship behaviour. Intangible Capital, 18(1), 96–119. https://doi.org/10.3926/ic.1781
Agung W.D, G., Zainul Basr, Y., & Anggiani, S. (2023). The Effect Of Organizational Commitment And Employee Engagement On Organizational Performance Indonesia Secretariat General Of The National Resilience Council Mediated By Strategic Leadership. International Journal of Management Studies and Social Science Research, 05(03), 65–82. https://doi.org/10.56293/ijmsssr.2022.4610
Al Mansoori, M. A., & Ahmad, A. N. A. (2023). Proposing A Predictive Model for Assessing the Influence of Employee Empowerment on Organizational Performance. International Journal of Sustainable Construction Engineering and Technology, 14(3), 12–20. https://doi.org/10.30880/ijscet.2023.14.03.002
Anggadini, S. D., Wulansari, L., & Damayanti, S. (2023). The effects of organizational commitment, organizational culture, and work discipline on the performance of state civil apparatuses. International Journal of Management Science and Information Technology (IJMSIT). https://jurnal.iicet.org/index.php/jppi/article/view/1805/1571
Arsyadin Hapsari, S., Ayniah, S. K., Tri Ratnasari, R., & Ismail, S. (2023). Pengaruh Employee Empowerment Terhadap Employee’s Performance Bisnis Fashion Syariah. Jurnal Ilmiah Ekonomi Islam, 9(3). https://doi.org/10.29040/jiei.v9i3.10014
Bahri, S., Ramly, M., Gani, A., & Sukmawati, St. (2021). Organizational Commitment and Civil Servants Performance: The Contribution of Intelligence, Local Wisdom and Organizational Culture. European Journal of Business and Management Research, 6(1), 128–134. https://doi.org/10.24018/ejbmr.2021.6.1.720
Erina, A., Najmi, I., & Iskandar, I. (2023). Influence of Knowledge Management, Organizational and Learning Organizational Commitment to Job Satisfaction and Its Impact on Employee Performance At The Aceh Transportation Service. International Journal of Applied Science and Engineering Review, 04(02), 01–20. https://doi.org/10.52267/ijaser.2023.4201
Erlianti, D., & Fajrin, I. N. (2021). Analisis Dimensi Kinerja Organisasi Publik pada Dinas Pendidikan dan Kebudayaan Kota Dumai. Jurnal Terapan Pemerintahan Minangkabau, 1(1), 68–75. https://doi.org/10.33701/jtpm.v1i1.1869
García-Juan, B., Escrig-Tena, A. B., & Roca-Puig, V. (2023). Structural empowerment and organisational performance: the mediating role of employees’ well-being in Spanish local governments. International Journal of Human Resource Management, 34(10), 1907–1939. https://doi.org/10.1080/09585192.2020.1859581
Genoveva, G., & Samukti, D. R. (2020). Green Marketing: Strengthen The Brand Image and Increase The Consumers’ Purchase Decision. Mix Jurnal Ilmiah Manajemen, 10(3), 367. https://doi.org/10.22441/mix.2020.v10i3.004
Gomes, G., Seman, L. O., Berndt, A. C., & Bogoni, N. (2022). The role of entrepreneurial orientation, organizational learning capability and service innovation in organizational performance. Revista de Gestao, 29(1), 39–54. https://doi.org/10.1108/REGE-11-2020-0103
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (Second Edition). SAGE.
Hardhienata, S., Maulana, S., & Suhardi, E. (2019). Analisis Sequential Explanatory Learning Organization Pada Guru Ditinjau Dari Komitmen Guru Terhadap Organisasi Dan Pemberdayaan. Jurnal Manajemen Pendidikan, 7(1).
Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208–1234. https://doi.org/10.1108/IJPPM-05-2018-0174
Herrera, J., & De Las Heras-Rosas, C. (2021). The Organizational Commitment in the Company and Its Relationship With the Psychological Contract. In Frontiers in Psychology (Vol. 11). Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2020.609211
HRM. (2020). Study shows organizational learning has a significant effect on both job satisfaction and organizational commitment at Indonesian palm oil company. In Human Resource Management International Digest (Vol. 28, Issue 5, pp. 33–34). Emerald Group Holdings Ltd. https://doi.org/10.1108/HRMID-03-2020-0057
Ibrahim, A. M. (2020). Psychological empowerment and organizational commitment among employees in the lodging industry. Journal of Human Resources in Hospitality and Tourism, 19(3), 277–295. https://doi.org/10.1080/15332845.2020.1737766
Iskamto, D. (2023). Organizational Commitment and Its Impact On Performance.
Judeh, M., Al-Ghasawneh, J., Al-Zu’bi, H., & Ngah, A. H. (2022). Linking resonant leadership, psychological ownership, and organizational commitment: The mediating role of employee empowerment. Problems and Perspectives in Management, 20(1), 153–163. https://doi.org/10.21511/ppm.20(1).2022.14
Kordab, M., Raudeliūnienė, J., & Meidutė-Kavaliauskienė, I. (2020). Mediating role of knowledge management in the relationship between organizational learning and sustainable organizational performance. Sustainability (Switzerland), 12(23), 1–20. https://doi.org/10.3390/su122310061
Kyei-Frimpong, M., Kodwo Amoako, E., Akwetey-Siaw, B., Owusu Boakye, K., Nyarko Adu, I., Suleman, A. R., & Abdul Bawa, A. (2023). Employee empowerment and organizational commitment among employees of star-rated hotels in Ghana: does perceived supervisor support matter? Journal of Work-Applied Management. https://doi.org/10.1108/JWAM-05-2023-0038
Lubis, F. R. A., Syaifuddin, Sofiyan, Lubis, Y., & Nasib. (2023). Impact of Improving Organizational Climate, Employee Empowerment on Employee Engagement and Performance. Journal of System and Management Sciences, 13(2), 273–284. https://doi.org/10.33168/JSMS.2023.0219
Mansoori, M. A. Al, & Aizat, A. N. (2023). Evaluating the Mediating Effect of Employee Training on the Link between Employee Empowerment and Organizational Performance. International Journal of Sustainable Construction Engineering and Technology, 14(3), 239–253. https://doi.org/10.30880/ijscet.2023.14.03.021
Mashar, A., Rosidin, U., Jamaludin, W., Fauzan, A., Kholid, I., Patimah, S., Kusuma Dewi, I., & Siddik, A. (2021). Learning Organization At Madrasa Aliyah Negeri (Public Islamic Senior High School) Of Tulungagung Regency, East Java Province. In Turkish Journal of Computer and Mathematics Education __________________________________________________________________________________ 1934 Research Article (Vol. 12, Issue 6).
Migdadi, M. M. (2021). Organizational learning capability, innovation and organizational performance. European Journal of Innovation Management, 24(1), 151–172. https://doi.org/10.1108/EJIM-11-2018-0246
Mochamad, S., Noermijati, N., Fatchur, R., & Mugiono, M. (2021). Conceptualizing the Role of Organizational Performance in Indonesia. Journal of Asian Finance, 8(6), 1151–1160. https://doi.org/10.13106/jafeb.2021.vol8.no6.1151350
Mohammed Mezban, Dr. R. (2023). The Role of Strategic Leadership in Enhancing Organizational Commitment: An Analytical Study in the Iraqi Ministry of Health. International Journal of Transformations in Business Management, 13(01), 61–80. https://doi.org/10.37648/ijtbm.v13i01.007
Mukerjee, J., Montani, F., & Vandenberghe, C. (2021). A dual model of coping with and commitment to organizational change: the role of appraisals and resources. Journal of Organizational Change Management, 34(5), 1144–1161. https://doi.org/10.1108/JOCM-01-2021-0027
Murray, W. C., & Holmes, M. R. (2021). Impacts of employee empowerment and organizational commitment on workforce sustainability. Sustainability (Switzerland), 13(6). https://doi.org/10.3390/su13063163
Nugroho, E. A. (2023). The Effect Of Organizational Learning On Employee Performance Through Organizational Commitment (Employee Study Of Pt. Sorini Towa Diamond Corporindo). Jurnal Syntax Admiration, 4(8), 1170–1186. https://doi.org/10.46799/jsa.v4i7.671
Ochoa Pacheco, P., Coello-Montecel, D., & Tello, M. (2023). Psychological Empowerment and Job Performance: Examining Serial Mediation Effects of Self-Efficacy and Affective Commitment. Administrative Sciences, 13(3). https://doi.org/10.3390/admsci13030076
Parashakti, R. D., Sudiro, A., Sumiati, & Rahayu, M. (2023). Impact of Organizational Learning on Nurse Performance with Organizational Commitment and Citizenship Behavior (OCB) as a Mediation Variable and in Leadership Moderation. In Proceedings of the 1st Brawijaya International Conference on Business and Law (BICoBL 2022) (pp. 173–182). https://doi.org/10.2991/978-94-6463-214-9_19
Purwati, A. A., William, W., Hamzah, M. L., & Hamzah, R. (2023). Employee Performance Distributions: Analysis of Motivation, Organizational Learning, Compensation and Organizational Commitment. Journal of Distribution Science, 21(4), 57–67. https://doi.org/10.15722/jds.21.04.202304.57
Puspita, I. (2023). The Influence of Leadership Style, Organizational Commitment and Quality of Human Resources on Performance Based Budgeting at BPKD Tangerang City. Scientia, 2(1), 76–80. https://doi.org/10.51773/sssh.v2i1.135
Rawashdeh, A. M., Almasarweh, M. S., Alhyasat-Al-Balqa, E. B., & Rawashdeh, O. M. (2021). The Relationsip Between the Quality Knowledge Management and Organizational Performance Via the Mediating Role of Organizational Learning. International Journal for Quality Research, 15(2), 373–386. https://doi.org/10.24874/IJQR15.02-01
Resiani, L. (2022). Determinants Of Public Organization Performance With Accountability And Organizational Commitment As Moderator At Bpn Buleleng Regency. VJRA, 11(02). https://rri.co.id
Solihatun, S., Retnowati, R., & Laihad, G. H. (2023). Increasing Commitment to Organization Through Strengthening Learning Organization, Serving Leadership, Personality, and Job Satisfaction. Journal of Social Research, 2(10). https://doi.org/10.55324/josr.v2i10.1400
Zalfa, A. N., & Novita, N. (2021). Green Intellectual Capital Terhadap Sustainable Performance. Jurnal Keuangan Dan Perbankan, 18(01), 25–24. https://doi.org/10.35384/jkp.v18i1.329
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 ADPEBI International Journal of Business and Social Science
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
