The Effect of Digitalization on the Financial Performance of MSMEs in Yogyakarta

Authors

  • Muhammad Rozzaq Kurna Putra Universitas Islam Indonesia
  • Maulidyati Aisyah Universitas Islam Indonesia

DOI:

https://doi.org/10.54099/ijdms.v3i2.1937

Keywords:

Digital Marketing, Digital Payment, Financial Performance, MSMEs, TAM

Abstract

This study seeks to examine the impact of digital marketing and digital payment on the financial performance of Micro, Small, and Medium Enterprises (MSMEs) in the Special Region of Yogyakarta. This study is driven by the swift digital transformation and growing technology use among MSMEs, yet its effect on financial performance has been inconsistent in previous research. This study utilizes a quantitative methodology, employing a survey technique via questionnaires administered to 100 MSME proprietors in the Special Region of Yogyakarta. Multiple linear regression analysis was conducted utilizing SPSS to evaluate the hypotheses. The findings demonstrate that digital marketing positively and significantly influences the financial performance of MSMEs. Likewise, digital payment exerts a beneficial and substantial impact on financial performance. Both independent variables concurrently exert a considerable impact on the financial performance of MSMEs. The findings indicate that the implementation of digital marketing techniques and digital payment systems enhances sales growth and operational efficiency in MSMEs. The results underscore the necessity of improving digital literacy and maximizing technology use to bolster MSME sustainability in the digital economy.

References

Anggraini, F. D., & Khairunnisa, K. (2025). Transformasi Ekonomi Digital dan Kinerja UMKM: Analisis Pengaruh Digitalisasi Akuntansi Terpadu. Al Dzahab: Journal of Economics, Management, Business and Accounting, 6(2), 95–110.

Armenita Julito, K., & Ramadani, I. (2024). Pengaruh Kenaikan Pajak Pertambahan Nilai Dan Digital Marketing Terhadap Keputusan Pembelian Di Generasi Z Dalam Transaksi E-Commerce Sebagai Pemoderasi (Vol. 9, Issue 1). http://journal.uta45jakarta.ac.id/index.php/MAP.

Bank Indonesia. (2023, September 24). Atas Inovasi dalam Efisiensi Operasional, QRIS Mengukir Prestasi di Asia Pasifik. https://www.bi.go.id/id/publikasi/ruang-media/news-release/Pages/sp_2531823.aspx.

Bappeda Daerah Istimewa Yogyakarta. (2024). Profil Usaha Mikro, Kecil, dan Menengah Daerah Istimewa Yogyakarta 2024. Badan Perencanaan Pembangunan Daerah, DIY. https://www.bappeda.jogjaprov.go.id.

Bustaman, M. K., Aprianingsih, A., Hidayat, M., & Dasuki, R. E. (2023). The Impact of Trust, Perceived Usefulness, Perceived Ease of Use, and Customer Intentions on Customer Attitudes Toward the Use of Technology. Almana: Jurnal Manajemen dan Bisnis, 7(2), 230–241. https://doi.org/10.36555/almana.v7i2.2133

Chaerunisak, U. H., Ayem, S., Prasetyaningtyas, S. W., Afrianingrum, R. W., & Hanun, N. (2024). Digitalisasi Bisnis Dan Inklusi Keuangan Sebagai Upaya Mendorong Kinerja Umkm Melalui E-Commerce Di Era Digital. EKONOMIKA45: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 11(2), 843–858. https://doi.org/10.30640/ekonomika45.v11i2.2591

Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Strategy, implementation and practice (7th ed.). Pearson Education.

Cueto, L. J., Frisnedi, A. F. D., Collera, R. B., Batac, K. I. T., & Agaton, C. B. (2022). Digital Innovations in MSMEs during Economic Disruptions: Experiences and Challenges of Young Entrepreneurs. Administrative Sciences, 12(1). https://doi.org/10.3390/admsci12010008

Daud, I., Nurjannah, D., Mohyi, A., Ambarwati, T., Cahyono, Y., Haryoko, A. E., Handoko, A. L., Putra, R. S., Wijoyo, H., Ariyanto, A., & Jihadi, M. (2022). The effect of digital marketing, digital finance and digital payment on finance performance of Indonesian SMEs. International Journal of Data and Network Science, 6(1), 37–44. https://doi.org/10.5267/j.ijdns.2021.10.006

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.

Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982–1003.

Dewangga, A. W., Paryanto, & Ristadi, F. A. (2025). Pendampingan implementasi e-marketing untuk peningkatan daya saing UMKM di Kampung Emas Bumijo, Jetis, Kota Yogyakarta. INOTEKS: Jurnal Inovasi Ilmu Pengetahuan, Teknologi, dan Seni, 29(2), 53–62. https://doi.org/10.21831/ino.v29i2.90496

Ghozali, I. (2021). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25.

Indriastuti, M., & Kartika, I. (2022). The impact of digitalization on MSMEs' financial performance: the mediating role of dynamic capability. Jurnal Economia, 18(2), 240–255.

Liu, Y., Liu, Q., & Wei, Y. (2025). Digital finance, internal control, and audit quality. Finance Research Letters, 76(February), 107033. https://doi.org/10.1016/j.frl.2025.107033

Morisson, B., & Fikri, A. A. H. S. (2025). Digitalisasi UMKM sebagai strategi meningkatkan daya saing di era ekonomi digital. E-BISNIS: Jurnal Ilmiah Ekonomi Dan Bisnis, 18(1), 289–299.

Nirmala, S. K., Ratnawati, A. T., Suyati, S., & Wibowo, A. (2025). Kinerja Bisnis UMKM Kuliner Kota Semarang dikaji oleh Literasi Keuangan, Pembayaran Digital, Penggunaan E-Commerce dan Sistem Informasi Akuntansi. Jurnal Ekonomi Manajemen Akuntansi, 31(1), 39–57. https://doi.org/10.59725/ema.v31i1.182

Nugroho, R. H., & Kusumasari, I. R. (2025). Analysis of Digital Marketing to the Use Digital Payment in QRIS Mobile Banking. Formosa Journal of Multidisciplinary Research, 4(2), 967–976. https://doi.org/10.55927/fjmr.v4i2.85

Nurmalasari, N., Widarwati, E., Audina, R. N., Apriandi, D. W., Bismantara, & Holle, M. H. (2024). Analisis Strategi Digital Untuk Peningkatan Keunggulan Kompetitif Dalam Rangka Improvisasi Kinerja Keuangan UMKM. AMAL: Jurnal Ekonomi Syariah, 6(1), 24–41. https://doi.org/10.33477/eksy.v6i1.7124

Nussy, R., & Litamahuputty, D. (2025). Pengaruh digitalisasi terhadap kinerja keuangan UMKM pasca pandemi COVID-19. Journal of Applied Economics and Management, 9(2), 112–128. https://researchhub.id/index.php/jaem/article/view/7121.

Oentoro, K., Handoko, G. M., & Wiyatiningsih, W. (2022, December). Identifikasi Potensi Produk Lokal Pendukung Daya Tarik Kampung Wisata Pakualaman Kota Yogyakarta. In Prosiding Seminar Nasional Desain Sosial (SNDS) (Vol. 4, pp. 257–264).

Panduwinata, L. F., Subroto, W. T., & Sakti, N. C. (2025). Digitalization on Micro, Small, and Medium Enterprises (MSMEs): A Systematic Literature Review. International Journal of Economics, Commerce, and Management, 2(1), 397–409. https://doi.org/10.62951/ijecm.v2i1.435

Purnomo, S., Nurmalitasari, N., & Nurchim, N. (2024). Digital transformation of MSMEs in Indonesia: A systematic literature review. Journal of Management and Digital Business, 4(2), 301–312. https://doi.org/10.53088/jmdb.v4i2.1121

Putri, R. E., Goso, G., Hamid, R. S., & Ukkas, I. (2022). Pengaruh Literasi Keuangan, Financial Technology dan Inklusi Keuangan terhadap Kinerja Keuangan Pengusaha Muda. Owner, 6(2), 1664–1676. https://doi.org/10.33395/owner.v6i2.790

Rahayu, R., & Day, J. (2015). Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia. Procedia – Social and Behavioral Sciences, 195, 142–150. https://doi.org/10.1016/j.sbspro.2015.06.423

Ridhwan, M. M., Ramadhan, K., Ismail, A., & Suryahadi, A. (2024). How Financial Digitalization Affects Business Performance and Business Innovation in Ultra-Micro, Micro, and Small Enterprises: Evidence from Indonesia (SSRN Working Paper No. 4975776). https://ssrn.com/abstract=4975776

Salemink, K., Strijker, D., & Bosworth, G. (2017). Rural development in the digital age: A systematic literature review on unequal ICT availability, adoption, and use in rural areas. Journal of Rural Studies, 54, 360–371. https://doi.org/10.1016/j.jrurstud.2015.09.001

Salsabila, F. H., Malikah, A., & Wahyuningtyas, N. (2025). Analisis Pengaruh Pengungkapan Environmental, Social Dan Governance (ESG) Terhadap Nilai Perusahaan Dalam Sektor Manufaktur Dan Minuman Di Bursa Efek Indonesia Tahun 2020–2023. E-Jurnal Riset Manajemen, 14(01), 838–847.

Sandri, S. H., Ardi, H. A., & Syafitri, R. (2025). Pengaruh tingkat kepercayaan terhadap kualitas layanan QRIS di Pekanbaru. Jurnal Akuntansi Dan Ekonomika, 14(2), 262–269. https://doi.org/10.37859/jae.v14i2.7681

Saraswati, N., & Yuliarti, L. (2025). Pengaruh digitalisasi akuntansi terhadap kinerja keuangan UMKM di Kabupaten Patikraja. Jurnal Manajemen dan Ekonomi, 12(1), 45–58. https://ejournal-polnam.ac.id/index.php/JurnalManeksi/article/view/3495.

Savvakis, G. A., Kenourgios, D., & Trakadas, P. (2024). Digitalization as a driver of European SMEs' financial performance during COVID-19. Finance Research Letters, 67(PA), 105848. https://doi.org/10.1016/j.frl.2024.105848

Seabrook, J. A. (2025). Powering Nutrition Research: Practical Strategies for Sample Size in Multiple Regression. Nutrients, 17(16), 2668. https://doi.org/10.3390/nu17162668

Seta, V. E., Sari, R. P., & Nusron, L. A. (2025). The Importance of Digital Marketing and Fintech Based on Payment Gateway to Improve MSMEs' Performance and Sustainability. 7(1), 127–140.

Setiawan, D., & Mahyuni, A. (2020). Implementasi QRIS untuk mendukung sistem pembayaran non tunai di Indonesia. Jurnal Keuangan Dan Perbankan, 24(4), 451–460. https://doi.org/10.5678/jkp.v24i4.2020

Sharabati, A.-A. A., Ali, A. A. A., Allahham, M. I., Hussein, A. A., Alheet, A. F., & Mohammad, A. S. (2024). The Impact of Digital Marketing on the Performance of SMEs: An Analytical Study in Light of Modern Digital Transformations. Sustainability, 16(19), 8667. https://doi.org/10.3390/su16198667

Sihotang, B. (2025). Peran teknologi digital dalam meningkatkan daya saing UMKM di era digitalisasi. Jurnal Transformasi Digital dalam Ekonomi, Bisnis, dan Manajemen, 1(1), 8–15. https://win.joninstitute.org/index.php/BIM/article/view/2

Sun, Y., Shao, X., Li, X., Guo, Y., & Nie, K. (2019). How live streaming influences purchase intentions in social commerce: An IT affordance perspective. Electronic Commerce Research and Applications, 37. https://doi.org/10.1016/j.elerap.2019.100886

Susilatun, H. R., Arifiani, W., & Inarto, A. (2023). Digitalization in Indonesian Creative Economy Community. KnE Social Sciences, 208–218. https://doi.org/10.18502/kss.v8i11.13548

Tambunan, T. (2019). Recent evidence of the development of micro, small and medium enterprises in Indonesia. Journal of Global Entrepreneurship Research, 9(1). https://doi.org/10.1186/s40497-018-0140-4

Tambunan, T. T. H. (2023). Poverty alleviation and women entrepreneurship in Indonesia. International Research Journal of Economics and Management Studies (IRJEMS), 2(4), 44–58. https://doi.org/10.56472/25835238/IRJEMS-V2I4P106

Tarigan, N. L. L., & Larasati, R. (2025). Management of smart tourism implementation and creative economy collaboration as a strategy for sustainable tourism development in Yogyakarta. Jurnal Ilmu Manajemen, 22(2), 215–227.

Titasari, H. I. (2023). Pengaruh E-Commerce dan Digital Payment terhadap Pendapatan Usaha Mikro Kecil Menengah (UMKM) di Daerah Istimewa Yogyakarta. Sunan Kalijaga: Islamic Economics Journal, 2(1), 25–51. https://doi.org/10.14421/skiej.2023.2.1.1750

Utomo, R. B., & Dewi, M. H. U. (2021). The Role of Government, and Private Sector in the Creative Economy. JRAMB (Jurnal Riset Akuntansi Mercu Buana), 7(1), 58–71. https://doi.org/10.26486/jramb.v7i1.1560

Wicaksono, A. T. S., & Sudarmiatin. (2025). Navigating and future research agenda: The digital marketing landscape in small medium enterprise (SMEs). International Journal of Business and Applied Economics, 4(2), 749–768.

Downloads

Published

2026-08-20

How to Cite

Putra, M. R. K., & Aisyah, M. (2026). The Effect of Digitalization on the Financial Performance of MSMEs in Yogyakarta. International Journal of Digital Marketing Science, 3(2), 112–126. https://doi.org/10.54099/ijdms.v3i2.1937

Issue

Section

Articles

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.