The Moderating Role of Employee Status on Training Satisfaction and Job Engagement on Turnover Intention
DOI:
https://doi.org/10.54099/ijibr.v2i2.666Keywords:
Training Satisfaction, Work Engagement, Turn Over Intention, Employee StatusAbstract
Purpose – This study aims to unveiling how training satisfaction and job involvement affect employee turnover intentions at PT MNC Asuransi Indonesia, with employee status as moderator
Methodology/approach - The approach used in this study was to collect data from 185 respondents through a questionnaire. Data were analyzed using a descriptive approach to describe the characteristics of the respondents and research variables. In addition, quantitative causal analysis was carried out using the SEM-PLS (Partial Least Square) method to test the research hypothesis.
Findings – The results of the analysis show that training satisfaction has a significant negative effect on transfer intentions in general. This finding also applies to both permanent and contract employees. Furthermore, this study also found that job involvement has a significant negative effect on overall turnover intentions. This negative influence also applies to permanent employees and contract employees.
Novelty/value – This research makes a new contribution by showing that training satisfaction and job involvement have an important role in reducing employee turnover intention at PT MNC Asuransi Indonesia. However, an interesting finding from this study is that employee status (permanent or contract) does not affect the relationship between training satisfaction and turnover intention, and between work involvement and turnover intention. This means that the influence of the two variables remains the same, regardless of employee status.
References
Albtoosh, Q., Ngah, A.H., & Yusoff , Y.M. (2022). Training Satisfaction Relative to Turnover Intention: The Mediating Role of Employee Loyalty. Journal of Industrial and Commercial Training . Vol. 54 No. 4. pp. 545-565. DOI 10.1108/ICT-06-2021-0047.
Albtoosh, Q.A.A & Ngah, A.H. (2022). Twenty Years of Training of Training Satisfaction : A Systematic Literature Review. Journal of Southwest Jiaotong University. Vol. 57 No. 1 ISSN: 0258-2724 DOI：10.35741/issn.0258-2724.57.
Albtoosh, Q.A.Z & Ngah, A.H.,Yusoff, Y.M. (2022). Training Satisfaction Relative To Turnover Intention : The Mediating Role Of Employee Loyalty. Industrial And Commercial Training. ISSN 001907858 DOI : 10.1108/ICT-06-2021-0047.
Brown, L. M., & Wilson, K. (2020). Exploring the impact of job satisfaction and job involvement on employee turnover intentions: A study of XYZ Company. Journal of Human Resource Management, 25(2), 134-149.
Buonomo, I., Piccinini, M., Benevene, P., Blasutig, G., & Cervai (2022), S. Job Training Satisfaction and Knowledge Sharing in IT Company: A Case Study. Journal of Workplace Learning. Vol. 34 No. 8, pp. 677-690. DOI 10.1108/JWL-02-2022-0016.
Choi, J.W., Lee, S.K., Kim, S.D. (2021). The Effect of the Strategic Role of HR Department in Manufacturing on the Organizational Effectiveness through Education and Training Satisfaction. lkogretim Online - Elementary Education Online, 20 (3): pp. 900-907.
Decuypere, A. & Schaufeli, W. (2020). Leadership And Work Engagement: Exploring Explanatory Mechanisms. German Journal of Human Resource Management. Vol. 34(1) 69–95.DOI: 10.1177/2397002219892197.
Elmi, Farida. (2018). Manajemen Sumber Daya Manusia. Jakarta: Mitra Wacana Media.
Ghozali, I & Latan, H. (2012). Partial Least Square: Konsep, Teknik dan Aplikasi SmartPLS 2.0 M3. Semarang. Badan Penerbit Universitas Diponegoro.
Huang, W.-R. and Su, C.-H. (2016), The mediating role of job satisfaction in the relationship between job training satisfaction and turnover intentions. Industrial and Commercial Training, Vol. 48 No. 1, pp. 42-52.
Ivanovic, T., Ivancevic, S., Maricic, M.(2020), The Relationship between Recruiter Burnout, Work Engagement and Turnover Intention: Evidence from Serbia. Inzinerine Ekonomika-Engineering Economics, 31(2), pp 197-210.
Johnson, A. B., et al. (2018). The impact of job involvement on employee turnover intentions. Journal of Organizational Psychology, 42(3), 289-304.
Johnson, R. M., Anderson, L. M., & Thompson, S. G. (2019). Training satisfaction and employee retention: A study on the effects of training satisfaction on turnover intention among permanent and contract employees. International Journal of Human Resource Development and Management, 19(4), 321-338.
Memon, M.A. (2021). Satisfaction Matters: The Relationships between HRM Practices, Work Engagement and Turnover Intention. International Journal of Manpower 42(1): 21–50.
Memon, M.A., Salles. R., Mirza, M.Z., Cheah,J.H., Ting, H., Ahmad, M.S., & Tariq, A. (2020) Satisfaction matters: the relationships between HRM practices, work engagement and turnover intention. International Journal of Manpower, 42, no. 1 : 21-50.
Memon, M.A., Salles. R., Mirza, M.Z., Cheah,J.H., Ting, H., Ahmad, M.S., & Tariq, A. (2020). Satisfaction matters: the relationships between HRM practices, work engagement and turnover intention. International Journal of Manpower, 42, no. 1: 21-50.
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2020). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 86, 186-203.
Prayitno, S., Iqbal, M. A., & Aulia, I. N. (2022). The Impact of Affective Commitment to Organizational Citizenship Behavior on Millennial Employees in an Indonesian Construction Company: Work Engagement and Knowledge Sharing as Mediators. International Journal of Indonesian Business Review, 1(1), 70–79. https://doi.org/10.54099/ijibr.v1i1.243
Putro, P.U.W. & Ananda, R.(2021). Pengaruh Status Pekerja Terhadap Kinerja Dengan Kompensasi Sebagai Moderasi, Widya Cipta: Jurnal Sekretari dan Manajemen, Volume 5 No. 1 P-ISSN 2550-0805 | E-ISSN 2550-0791.
Sarantie, Indrawati, R., & Mulyani, E.Y. (2022). A Mobley Theory to Predict Organizational Commitment as a Media Factor on Turnover Intention: A Structure Equation Model. International Journal of Nursing and Health Services (IJNHS). Volume 5. Issue 2. E-ISSN: 2654-6310. DOI: 10.35654/ijnhs.v5i2.595.
Solihin, M.B. & Sagala. E.J., Pengaruh Work Engagement Dan Komitmen Organisasi Terhadap Tingkat Turnover Intention Karyawan Di PT Telkom Akses Balikpapan, 2020, e-Proceeding of Management : Vol.7, No.2 p.. ISSN : 2355-9357.
Susilo, J., & Satrya, I.G.B.H. (2019). Pengaruh Kepuasan Kerja Terhadap Turnover Intention Yang Dimediasi Oleh Komitment Organisasional Karyawan Kontrak. E-Jurnal Manajemen, Vol. 8, No. 6, 2019 : 3700-3729 ISSN : 2302-8912 DOI: https://doi.org/10.24843/EJMUNUD.2019.v08.i06.p15.
Undang-undang Republik Indonesia Cipta Kerja Nomor 11 Tahun 2020
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 International Journal of Indonesian Business Review
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
